Privacy policy

This Privacy Policy describes how Giovani collects, uses, and protects your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our website, we may automatically collect certain information about your device, including:

  • Web browser information

  • IP address

  • Time zone

  • Cookies and usage data

Additionally, when you make or attempt to make a purchase, we may collect the following information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Order details

This information is referred to as Order Information.

How We Use Your Information

We use the information collected to:

  • Process and fulfill orders

  • Provide shipping and delivery services

  • Communicate with customers about orders

  • Prevent fraud or unauthorized transactions

  • Improve our website and services

  • Send order updates or support responses

Payment Information

All payments are processed securely through trusted third-party payment providers such as Stripe, PayPal, or other secure payment gateways.

Giovani does not store your full payment details on its servers.

Sharing Your Information

We may share your personal information with trusted third parties to help us operate our business and serve our customers, including:

  • Payment processors

  • Shipping and logistics providers

  • Website analytics services

These partners only receive the information necessary to perform their services.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Our website uses secure SSL encryption to protect sensitive information during transmission.

Cookies

Our website uses cookies to improve your browsing experience and analyze website traffic. Cookies help us understand how customers interact with our store.

You may disable cookies through your browser settings if you prefer.

Your Rights

Under applicable data protection laws, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Object to certain processing of your information

To exercise any of these rights, please contact us using the information below.

Data Retention

We retain your personal information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us:

Giovani
128 City Road
London
United Kingdom
EC1V 2NX

Phone: +44 7565 154906
Email: support@giovani.com